Legal · Privacy

Privacy Policy

Last updated: 9 April 2026

Template pending legal review. This document describes our intent and current practice. It is not an executed agreement. For the executable version, contact us.

This Privacy Policy describes how Northern Tech Hub Ltd processes personal data on this marketing site and as a Data Processor under our customer agreements. The executable Data Processing Addendum is the controlling document for customer engagements.

1. Who we are

Northern Tech Hub Ltd is registered in England and Wales (company number 16428857). Registered office: Ground Floor, Radley House, Richardshaw Road, Leeds, LS28 6LE.

For privacy enquiries, write to privacy@northerntechhub.com.

2. What we collect

Marketing site: contact form submissions (name, work email, company, tenant count, message), and standard request logs (IP, user agent, timestamps) retained for security and capacity planning.

Customer engagements: we process Client Personal Data on behalf of MSP customers as a Data Processor under UK GDPR. The categories, data subjects and purposes are itemised in the Data Processing Agreement.

3. How we use it

Marketing site data is used solely to respond to enquiries and to operate the site. We do not load third-party analytics or advertising SDKs by default.

Customer Personal Data is processed only on documented Client instructions, in accordance with the Data Processing Agreement.

4. How long we keep it

Marketing enquiry data is retained for the duration of any active conversation plus a documented retention window, after which it is deleted or anonymised.

Customer Personal Data retention is governed by the Data Processing Agreement and the applicable Order Form.

5. Your rights

Under UK GDPR you have rights to access, rectify, erase, restrict, port and object to processing of your personal data. Marketing-site rights requests can be sent to privacy@northerntechhub.com and we will respond within statutory deadlines.

For Client Personal Data, please direct rights requests to your MSP (the Controller). We will support the Controller in honouring valid requests.

6. Sub-processors and transfers

Our current sub-processor list and details of international transfers are set out in the Data Processing Agreement (Schedule 2).